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Wastewater
The City of Charlottesville has over 171 miles of gravity wastewater lines and over 5,700 manholes. This system collects the wastewater from residential areas and businesses, transporting it to the Rivanna Water and Sewer Authority’s Moore’s Creek Treatment Plant. Charlottesville Wastewater maintains the collection system through general maintenance and emergency situations 24 hours a day.
For an interactive map of all capital improvement projects within the City, please visit the online CIP Viewer.
Contact Information
- To apply for a sewer tap, please email Utility Billing or call 434-970-3211.
- For public sewer emergencies, ex: water flowing from a manhole, please contact our 24/7 dispatcher at 434-970-3800.
- To obtain a permit to replace your service lateral, contact Neighborhood Development Services at 434-970-3182.
Sewer System Details & Specifications
- Potable Water and Sanitary Sewer System Standard Specifications- Appendix F (PDF)
- Sanitary Sewer System Details- Appendix D (PDF)
- Standards and Design Manual (PDF)
View information on Meter and Service Line Ownership.
Fats, Oils & Grease Program (FOG)
The Fats, Oils and Grease Program (FOG) is intended to reduce blockages in City sanitary pipes. FOG buildup can clog sewer and drainage pipes, resulting in messy, costly overflows. It is bad for businesses, homes, the environment, and public health. Some examples of FOG: Cooking oil, gravy, butter, sauces, oil from cooked meats, sour cream, mayonnaise, milk, cream, soup, and food scraps.
Properly dispose of FOG with a FREE FOG Kit!
FOG Kits are available to City residents at Customer Service in City Hall. 
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Utilities
Physical Address
305 4th Street NW
Charlottesville, VA 22903
Phone: 434-970-3800Fax: 434-970-3817Emergency Phone: 434-293-9164
Our emergency number is available 24 hours a day, 7 days a week.
Documents
- Disposal of Fats, Oils and Grease information for Residents
- FOG Information for Food Service Establishments (PDF)
- Information on How You Can Protect Your Homes Sewer Service Lateral(PDF)
- Information on Sewer Easements
- Potable Water and Sanitary Sewer System Standard Specifications (PDF)
- Sanitary Sewer System Standard Details (PDF)
- Standards and Design Manual (PDF)