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Bid Number: RFP 22-95
Bid Title: IVR PHONE PAYMENTS
Category: REQUEST FOR PROPOSALS
Status: Awarded

Description:

The City of Charlottesville is soliciting sealed proposals to establish a contract through competitive negotiation for the processing of credit card and electronic check payments for the City of Charlottesville through Interactive Voice Response (“IVR”) by the City Treasurer’s Office.  The City intends to select one firm to provide the required services.

Publication Date/Time:
3/8/2022 9:00 AM
Closing Date/Time:
4/5/2022 2:00 PM
Submittal Information:
See solicitation
Bid Opening Information:
See solicitation
Contact Person:
Vernice Grooms, purchasing@charlottesville.gov
Special Requirements:
Due to restrictions surrounding the COVID-19 pandemic, public access to City facilities is currently prohibited. The City is still receiving and accepting deliveries from shipping services such as USPS, FedEx, and UPS. The mailing (utilizing contracted shipping services) of proposals/bids is preferred, but if a proposal/bid is hand-delivered by the Offeror/Bidder, it may ONLY be hand-delivered on April 5, 2022, at 325 4TH STREET NW, CHARLOTTESVILLE, VA 22903 between the hours of 1:00-2:00 PM (local prevailing time). ALL HAND DELIVERED PROPOSALS/BIDS MUST BE SUBMITTED AT THIS LOCATION PRIOR TO 2:00 PM on April 5, 2022, at 325 4TH STREET NW, CHARLOTTESVILLE, VA 22903 (local prevailing time). Proposals/bids will not be accepted at any other building access location. Proposals/bids will be date and time stamped upon receipt and retained unopened in a secure location until proposal opening. No consideration will be given to date of postmark or error in delivery to incorrect address. It is the responsibility of the Offeror/Bidder to ensure timely and correct delivery of their proposal/bid regardless of the chosen delivery method. While on City property, Offerors/Bidders are expected to adhere to the City’s masking requirements and social distancing rules.
Related Documents:

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