What if I need to change or cancel my reservation?

If you need to cancel or change your reservation, you can use these methods.

  • Online reservations:  www.webtrac.charlottesville.gov If you are cancelling or changing your reservation online, find your reservation in the My Account section after you login.
  • Call during business hours.
    Carver Recreation Center: (434) 970-3053
    Crow Indoor Pool: (434) 977-1362
    Key Recreation Center: (434) 293-8273
    Washington Park Pool: (434) 977-2607
  • In-Person:   If you are already in the facility for a pre-existing reservation, stop by the front desk.


Show All Answers

1. Why do I need to make a time reservation?
2. Will you make changes to reservations as restrictions are rolled back?
3. Why do I have to have a RecTrac Household Account to make a reservation?
4. Why are the rules/restrictions in place?
5. Do I need to pay when I make a reservation?
6. What if I need to change or cancel my reservation?