FAQs • Charlottesville, VA • CivicEngage

Why is my gas bill higher this month, even though I was not here?: There are many why this could happen. The weather is usually the biggest reason, as it typically gets significantly colder during this time of year. Along with the cold, the condition of your furnace and the insulation in your home are other contributing factors to an increase in your bill.

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Utility Billing - Moving in or out?

1. What should I do about my bill while I'm gone for winter break?: Make sure your account is paid in full before you leave for break. If you do not pay your account in full before you leave, your service may be disconnected for non-payment. Disconnecting gas in the winter may cause frozen pipes.

2. Why is my gas bill higher this month, even though I was not here?: There are many why this could happen. The weather is usually the biggest reason, as it typically gets significantly colder during this time of year. Along with the cold, the condition of your furnace and the insulation in your home are other contributing factors to an increase in your bill.