FAQs • Charlottesville, VA • CivicEngage

What happens once I call and make a request?: Your name, address and phone number will be logged into a request log. Charlottesville Fire Department personnel will then contact you by telephone to schedule an appointment convenient for you to install your smoke alarm(s). Due to a large number of requests, you should anticipate a 24 to 48 hour time period before being contacted. Please be patient, we are using our on-duty firefighters to install the alarms as quickly as possible. Note: This program is not designed to replace the responsibility that landlords have to their renters to provide smoke alarms as outlined in the City Code.

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Fire Department - Free Smoke Alarms

2. What are the requirements to receive a free smoke alarm?: You must be a City resident.

3. How do I get a smoke alarm?: Call the Fire Department’s free smoke alarm information and contact number at 434-970-3245.

4. What happens once I call and make a request?: Your name, address and phone number will be logged into a request log. Charlottesville Fire Department personnel will then contact you by telephone to schedule an appointment convenient for you to install your smoke alarm(s). Due to a large number of requests, you should anticipate a 24 to 48 hour time period before being contacted. Please be patient, we are using our on-duty firefighters to install the alarms as quickly as possible. Note: This program is not designed to replace the responsibility that landlords have to their renters to provide smoke alarms as outlined in the City Code.