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The original item was published from 9/7/2022 2:13:26 PM to 4/29/2023 12:00:07 AM.

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Charlottesville Police News

Posted on: September 7, 2022

[ARCHIVED] CPD to Modify Police Response to Citizen Reports

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September 7, 2022

CPD to Modify Police Response to Citizen Reports

CHARLOTTESVILLE, VA - Due to staffing shortages, CPD will make adjustments to its citizen report-response protocol.

Due to the continued staffing shortages within the Charlottesville Police Department, certain calls for service will be directed to online reporting at Report an Incident | Charlottesville, VA.  Online reporting options include the following calls for service: unsolicited phone calls, fraud, larceny, littering, lost or mislaid property, suspicious activity, and vandalism.  Officers will continue to respond to emergency calls and crimes in progress. Officers will still respond in person to larcenies of firearms and vehicles.   

Online reports will be reviewed for assignment daily, however, there may be a delay in response due to staffing shortages. Based on the information provided, some online reports may be cleared out upon review without a return call to the reporting party.

In addition to these adjustments, police officers will not respond to civil matters that do not require emergency protection of an individual. (Code of Virginia: 15.2-1704).

We understand the frustrations of citizens wishing to speak with an officer in person. The department is currently experiencing a 27% shortage of sworn positions.  Shift supervisors are making every effort to manage the resources available and prioritize calls for service based on the severity of the incident and impact on the community.

Media Contact
Kyle Ervin
Public Safety Information Officer

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