The Public Service Division is responsible for maintaining streets and sidewalks, solid waste management, and servicing traffic systems.
Have you tried the MyCville App? It’s an easy way to request City services or report issues.
Streets and Sidewalks
To report maintenance issues related to existing street, sidewalk, and stormwater infrastructure (potholes, unrepaired utility cuts, blocked drainage structures in the public right-of-way) use the MyCville App.
View our paving schedule in the City Operations Viewer.
Street Cut Permits
Submit street cut permits forms here Version OptionsPublic ServiceHeadline.
Solid Waste Management
Commercial collection of refuse and recyclables scheduled daily at 7 am and 4 pm in downtown and uptown areas of the city.
Large Item Collection
Fill out the online form to schedule a collection of large household items and/or brush/limbs.
Learn more about composting services and resources.
We offer seasonal collection service for loose leaves.
The operational schedule for the Street Sweeping Program is based on Primary (PDF) routes and a designated Neighborhood Schedule (PDF). The City’s primary streets are swept at least once every week and residential streets in designated neighborhoods are swept at least twice every year. Neighborhoods are completed in a rotating order as operational capacity allows. (Note: Street sweeping schedules are subject to change due to weather, work assignments, availability of operational resources, or emergencies.)
We encourage residents to coordinate their parking arrangements with their posted neighborhood sweeping schedule to reduce on-street parking impacts to our sweeping operations. Curb-to-curb sweeping creates cleaner streets for everyone.
To report dead animals in the street use the MyCville App.
Snow and Ice Removal
Winter Weather Resources
The Public Services Department offers snow and ice removal.
Maintenance related to traffic signs, meters, signals, and street markings can be reported by using the MyCville App or calling 970-3362
New installations or adjustments to traffic infrastructure should be directed to Neighborhood Development Services.